Measure what matters to customers : using key predictive indicators
(Book)
Author
Contributors
Published
Hoboken, N.J. : Wiley, c2006.
Physical Desc
pages cm.
Status
Description
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Copies
Location | Call Number | Status |
---|---|---|
Lamar Community College Library (C426.lc) - GENERAL | HD 53 .B353 1 | On Shelf |
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More Details
Published
Hoboken, N.J. : Wiley, c2006.
Format
Book
Street Date
0611
Language
English
Notes
Bibliography
Includes bibliographical references and index.
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Citations
APA Citation, 7th Edition (style guide)
Baker, R. J., & Baker, R. J. 1. (2006). Measure what matters to customers: using key predictive indicators . Wiley.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Baker, Ronald J and Ronald J. 1962- Baker. 2006. Measure What Matters to Customers: Using Key Predictive Indicators. Wiley.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Baker, Ronald J and Ronald J. 1962- Baker. Measure What Matters to Customers: Using Key Predictive Indicators Wiley, 2006.
MLA Citation, 9th Edition (style guide)Baker, Ronald J., and Ronald J. 1962- Baker. Measure What Matters to Customers: Using Key Predictive Indicators Wiley, 2006.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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